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FAQ
Most orders are processed within 1–3 business days. Custom or made-to-order items may take a little longer. You'll receive an email confirmation as soon as your order ships.
Some of our products offer personalization options such as names, dates, or custom messages. If customization is available, you'll see that option on the product page.
Many of our items are made to order and individually printed with care. While we use professional equipment, the heart behind our products is fully human.
We don’t currently offer gift wrapping, but you can include a gift note at checkout. We're working on offering full gift packaging options soon!
All of our products are designed and printed in Florida, United States. We ship directly from our Florida location to customers across the U.S.
At the moment, we only ship within the United States. We're working on expanding internationally in the near future.
Standard shipping usually takes 3–7 business days depending on your location. Expedited shipping options are available at checkout.
We're so sorry! Please email us at info@gifitto.com with your order number and a photo of the item. We'll resolve it quickly either by replacing the item or issuing a refund.
Yes, we accept returns within 14 days of delivery for most non-custom items. Items must be unused and in original condition. Read our Return Policy for full details.
Many of our items are made to order and individually printed with care. While we use professional equipment, the heart behind our products is fully human.
Yes! Gifitto uses SSL encryption and secure payment gateways to ensure your personal and payment information is fully protected.
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